Refund policy

When refunds are available and how to request one.

2 min read·Billing & plans

We offer a 7-day money-back guarantee on all monthly subscriptions if you haven't run a paid export.

The 3-day Starter pass is non-refundable due to its low price and short duration.

Open a ticket from the Contact Us page in your dashboard and we'll process the refund within one business day.

Did this article help?

Still stuck? Open a ticket and a real human will reply within 24 hours.

Contact support